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The complaint mechanism for the protection of the rights and interests of the labor contracting workers

The complaint mechanism for the protection of the rights and interests of the labor contracting workers of the National Taxation Bureau of the Southern Area (hereinafter referred to as the “NTBSA”)

  1. The basic rights and interests of labor contracting workers are as follows:
    (1) The contractor shall pay salaries, labor insurance, employment insurance, national health insurance, and labor pensions in accordance with the laws, and shall pay the above-mentioned fees as required.
    (2) The working conditions of the resident workers shall be handled in accordance with the labor laws, Sexual Harassment Prevention Act, Act of Gender Equality in Employment, and other relevant laws and regulations.
    (3) The NTBSA shall not assign the resident workers to work outside the provisions of the contract.
  2. The appeal process and methods:
    (1) If any damage to the rights and interests occurs, please attach the specific evidence and file a complaint with the relevant units of the NTBSA.
    (2) If the contractor violates the contract and does not make improvements immediately after notification by the NTBSA, the contract price will be deducted or the contract will be terminated or cancelled according to the contractual provisions, and the NTBSA will report the violation to the Department of Labor of the local government for labor inspection.
    (3) If it is improperly assigned by the NTBSA, a letter will be submitted to the immediate supervisory unit for improvement and, depending on the circumstances, reported to the head of the NTBSA.
  3. When the rights and interests of the labor contracting workers are damaged, a complaint may be filed with the following administrative unit in charge of contract performance:

    Department unit

    Tel

    E-mail

    General Office

    06-2223111#8193

    1k@ntbsa.gov.tw

    Minxiong Office

    05-2062141#400

    q68i@ntbsa.gov.tw

    Jiali Office

    06-7230284#400

    d75i@ntbsa.gov.tw

    Xinhua Office

    06-5978211#400

    d74i@ntbsa.gov.tw

    Annan Office

    06-2467780#400

    d71i@ntbsa.gov.tw

    Donggang Office

    08-8330132#100

    t91i@ntbsa.gov.tw

    Chaozhou Office

    08-7899871#400

    t92i@ntbsa.gov.tw

    Hengchun Office

    08-8892484#200

    t93i@ntbsa.gov.tw

    Chiayi County Branch

    05-3621010#400

    q67i@ntbsa.gov.tw

    Chiayi City Branch

    05-2282233#400

    i66i@ntbsa.gov.tw

    Xinying Branch

    06-6573111#400

    d73i@ntbsa.gov.tw

    Tainan Branch

    06-2220961#400

    d70i@ntbsa.gov.tw

    Pingtung Branch

    08-7311166#400

    t90i@ntbsa.gov.tw

    Taitung Branch

    089-360001#400

    v94i@ntbsa.gov.tw

    Penghu Branch

    06-9262340#200

    x99i@ntbsa.gov.tw

 

Last updated:2024-10-07