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The complaint mechanism for the protection of the rights and interests of the labor contracting workers

The complaint mechanism for the protection of the rights and interests of the labor contracting workers of the National Taxation Bureau of the Southern Area (hereinafter referred to as the “NTBSA”)

  1. The basic rights and interests of labor contracting workers are as follows:
    (1) The contractor shall pay salaries, labor insurance, employment insurance, national health insurance, and labor pensions in accordance with the laws, and shall pay the above-mentioned fees as required.
    (2) The working conditions of the resident workers shall be handled in accordance with the labor laws, Sexual Harassment Prevention Act, Act of Gender Equality in Employment, and other relevant laws and regulations.
    (3) The NTBSA shall not assign the resident workers to work outside the provisions of the contract.
  2. The appeal process and methods:
    (1) If any damage to the rights and interests occurs, please attach the specific evidence and file a complaint with the relevant units of the NTBSA.
    (2) If the contractor violates the contract and does not make improvements immediately after notification by the NTBSA, the contract price will be deducted or the contract will be terminated or cancelled according to the contractual provisions, and the NTBSA will report the violation to the Department of Labor of the local government for labor inspection.
    (3) If it is improperly assigned by the NTBSA, a letter will be submitted to the immediate supervisory unit for improvement and, depending on the circumstances, reported to the head of the NTBSA.
  3. When the rights and interests of the labor contracting workers are damaged, a complaint may be filed with the following units or personnel:

    Department unit

    Recipient

    Tel

    E-mail

    General Office

    Mrs. Su

    06-2223111#2432

    ND12141@ntbsa.gov.tw

    Minxiong Office

    Mr. Yuan

    05-2062141#401

    ND10107@ntbsa.gov.tw

    Jiali Office

    Mrs. Lin

    06-7230284#403

    ND09725@ntbsa.gov.tw

    Xinhua Office

    Mr. Qiu

    06-5978211#404

    ND06975@ntbsa.gov.tw

    Annan Office

    Mrs. Wu

    06-2467780#402

    ND02864@ntbsa.gov.tw

    Donggang Office

    Mr. Tsai

    08-8330132#103

    ND07366@ntbsa.gov.tw

    Chaozhou Office

    Mr. Lu

    08-7899871#408

    ND03121@ntbsa.gov.tw

    Hengchun Office

    Mr. Lin

    08-8892484#203

    ND03142@ntbsa.gov.tw

    Chiayi County Branch

    Mrs. Wang

    05-3621010#408

    ND02931@ntbsa.gov.tw

    Chiayi City Branch

    Mrs. Lin

    05-2282233#411

    ND00543@ntbsa.gov.tw

    Xinying Branch

    Mrs. Chen

    06-6573111#411

    ND11189@ntbsa.gov.tw

    Tainan Branch

    Mr. Hong

    06-2220961#428

    ND11610@ntbsa.gov.tw

    Pingtung Branch

    Mrs. Jian

    08-7311166#416

    ND02807@ntbsa.gov.tw

    Taitung Branch

    Mrs. Gu

    089-360001#401

    ND11598@ntbsa.gov.tw

    Penghu Branch

    Mrs. Liu

    06-9262340#220

    ND12691@ntbsa.gov.tw

 

Last updated:2023-09-08