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The Individual Income Tax e-Filing and Tax Payment System Receives Accessibility Conformance Level AA Certification, Enhancing User-Friendliness

Accessibility of government websites is a key component of the government’s policy to advance digital inclusion. The initiative aims to enhance the usability of digital services for digitally disadvantaged groups, including persons with disabilities, and to ensure that all citizens have equal access to digital services. The National Taxation Bureau of the Southern Area, Ministry of Finance (the Bureau), announced that the Individual Income Tax e-Filing and Tax Payment System, accessible via both web and mobile platforms, now incorporates an accessible web-based filing system. The system has successfully passed the review of the Ministry of Digital Affairs and has been awarded Accessibility Conformance Level AA certification. It is scheduled for official launch in May 2026, providing a barrier-free and user-friendly filing environment for visually impaired taxpayers.

The Bureau further explains that, prior to this update, the Individual Income Tax e-Filing and Payment System only provided an offline version compatible with assistive technologies, supporting visually impaired taxpayers in completing their filings. To safeguard the right of persons with disabilities to access information, the Ministry of Finance has launched an accessible web-based filing system, compatible with both desktop and mobile devices. Visually impaired taxpayers can therefore use screen reader software, such as NVDA (NonVisual Desktop Access), to access their tax information clearly, as well as complete filings independently and conveniently.

The Bureau would like to emphasize that, in the Individual Income Tax e-Filing and Payment System, both offline and web versions incorporate accessibility features to create a barrier-free digital environment. All taxpayers, including persons with disabilities, can operate the system smoothly and access comprehensive tax information, thereby enhancing the reach and usability of tax-filing services.

 

Press Release Contact: Ms. Huang
Collection and Information Management Division
TEL: (06)222-3111 ext.8104

Last updated:2026-05-04